399bet8 Terms & Conditions — Complete Guide to Using Our Services

By accessing and using the 399bet8 website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you disagree with any of the terms, please refrain from using our services.

Age Requirement: 399bet8 services are strictly for individuals aged 18 and above. If a minor registers an account or uses our services, the account will be closed immediately and all deposited funds will be forfeited.

Jurisdiction: You confirm that online betting is not legally prohibited in your place of residence. Users assume full legal responsibility.

• You must provide accurate and truthful information when using our services.
• Your account password and login credentials must be kept confidential.
• Your account must not be shared with or used by anyone else.
• Any suspicious activity must be reported to support immediately.

To open an account with 399bet8, you need an active mobile number and a valid email address. All information provided at the time of registration must be accurate.

Single Account Policy

Only one account is permitted per person, household, or IP address. If an attempt to create multiple accounts is detected, all associated accounts will be closed and all bonuses will be forfeited.

KYC Verification

Identity verification is required for withdrawals of ৳5,000 or more. Please submit one of the following documents:

• National ID Card (NID) — front and back images
• Passport — photo of the data page
• Driving license (for name verification purposes)

Verification is typically completed within 24 to 48 hours. Withdrawals will be temporarily held until verification is complete.

399bet8 currently supports transactions via bKash, Nagad, and Rocket mobile banking. All payments are processed in Bangladeshi Taka (BDT).

Deposit

• Minimum deposit: ৳100
• Maximum single deposit: ৳50,000
• Deposits are generally credited within 5–15 minutes
• Funds sent from another person's account are not accepted

Withdrawal

• Minimum withdrawal: ৳500
• Maximum single withdrawal: ৳1,00,000
• Funds are credited within 1–3 hours for accounts with completed KYC verification
• Up to three withdrawal requests per 24 hours

Important: 399bet8 does not charge any transaction fees. However, your mobile banking provider's own fees may apply — these are subject to the respective provider's policies.

If any unusual or suspicious transaction is detected, 399bet8 reserves the right to temporarily place the payment on hold pending investigation.

All bets placed on 399bet8 are considered final and cannot be changed once processed. Please review the odds and terms carefully before placing any bet.

Betting Limits

• Minimum single bet: ৳50
• Maximum single bet: varies by market (check your dashboard)
• A maximum of 10 selections are allowed on a parlay or accumulator bet

In-Play Betting

Odds in live betting change rapidly. All bets are settled at the odds confirmed at the moment the bet is accepted — any subsequent changes do not apply.

Technical Issues

If a bet is left incomplete due to a server error or network issue, 399bet8 reserves the right to void that bet and the stake will be returned to the user.

All bonuses and promotions at 399bet8 carry their own terms and conditions. In addition to the general bonus policy, each offer's individual terms are listed on its dedicated page.

Wagering Requirement

A specified amount of wagering must be completed before a bonus can be withdrawn. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place ৳30,000 worth of bets.

• Bonus balance cannot be withdrawn before wagering requirements are met
• Most bonuses are valid for 7 to 30 days — the specific period will be stated on the relevant page
• Each account may participate in a promotion once only
• A maximum single bet limit applies to bets placed using bonus funds

Bonus Abuse

Using deliberate strategies to exploit the bonus system — such as claiming the same offer across multiple accounts or placing opposing bets to meet wagering requirements — will result in bonus cancellation and may lead to account suspension.

399bet8 reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• Registration Using a False Identity or Inaccurate Information
• Operating Multiple Accounts
• Bonus System Abuse
• Use of Hacking, Bots, or Automated Software
• Money Laundering or Fraudulent Activity
• Operating an account on behalf of a minor

Before an account is closed, users are generally notified by email with the reason given and an opportunity to appeal. If you believe there has been a genuine misunderstanding, contact our support team and we will review the case.

If you wish to close your account yourself

Contact support to request self-exclusion. You can choose a temporary suspension (7 days to 6 months) or permanent closure. Any remaining valid balance will be refunded in the event of permanent closure.

If you have a dispute regarding any bet outcome or transaction, email support@399bet8.click with full details within 72 hours of the incident. 399bet8 will provide an initial response within 7 business days of receiving the complaint.

What to Include When Submitting a Complaint

• Account username or registered mobile number
• Bet ID or transaction number
• Detailed description of the issue and the time it occurred
• Screenshots or other supporting evidence where applicable

399bet8's decision shall be considered final. However, users may also escalate a complaint to the relevant licensing authority if they wish.

399bet8 strives to maintain uninterrupted service. However, 399bet8 is not liable for temporary disruptions caused by the following:

• Server Maintenance or Emergency Upgrades
• Internet connectivity issues (on the user's end)
• Delays from third-party payment gateways
• Natural Disasters or Emergency Situations

399bet8 reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice. These Terms & Conditions may also be updated at any time — any changes will be announced on the site.

399bet8 is not liable for any financial losses resulting from betting. All bets are placed entirely at the user's own discretion and risk.

All content on the 399bet8 website — including logos, designs, text, software, and data — is the exclusive property of 399bet8 and is protected under international intellectual property law.

• Republishing any content from this site without prior permission is strictly prohibited
• Our logo or brand name may not be used for commercial purposes
• Website scraping and data mining are strictly prohibited
• Attempting to breach the site's security systems is a criminal offence

399bet8 believes gaming should be enjoyable. That's why we provide users with several self-protection tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Betting Limits: Control the maximum amount you can wager within a given period
• Session Time Limit: Automatic logout after a set period of inactivity
• Cooling-Off Period: A temporary break of 1 to 30 days
• Self-Exclusion: Self-exclusion available from 7 days up to permanent closure

These tools can be activated at any time from your account settings. Once enabled, they cannot be changed before the set period has elapsed.